1. Opening the Cash Drawer
When you start a shift, the system asks you to lock a cash drawer and record the amount of cash you are starting with.
On the Enter starting cash screen, select a drawer from the Cash Drawer dropdown. If only one drawer is assigned to your station, it is selected automatically.
Use the number pad to enter your Starting Amount (the total cash in the drawer right now).
Tap Confirm.
The system locks the drawer to your shift, prints an open-shift receipt, and takes you to the main POS screen.
If a printer error occurs, you can tap Check printer settings to troubleshoot, or tap Continue without printing to skip the receipt and proceed.
2. Cash-In (Adding Cash)
Use Cash-In whenever you add cash to the drawer -- for example, a change-float top-up.
From the dashboard, tap Cash Entry.
On the left panel under Entry type, select Cash-In.
On the right panel, use the number pad to enter the Cash amount you are adding. You can also tap a quick-amount button to add a preset value.
(Optional) Tap Add note to open the Note field. Type a short reason for the entry (e.g., "Change float top-up").
Tap Confirm.
The entry is saved, and the physical cash drawer opens so you can place the cash inside.
3. Cash-Out (Removing Cash)
Use Cash-Out whenever you remove cash from the drawer -- for example, paying for a delivery expense.
From the dashboard, tap Cash Entry.
On the left panel under Entry type, select Cash-Out.
On the right panel, use the number pad to enter the Cash amount you are removing. The amount displays with a minus sign to show it will be subtracted.
(Optional) Tap Add note to open the Note field. Type a short reason for the entry (e.g., "Petty cash for supplies").
Tap Confirm.
The entry is saved, and the physical cash drawer opens so you can take the cash out.
4. Closing the Cash Drawer
When you end your shift, the system asks you to count and enter the cash remaining in the drawer.
On the Count cash to end shift screen, review the drawer shown under Ending Amount.
Use the number pad to enter the actual cash you have counted.
Tap Confirm.
If your count matches the expected amount, the drawer closes, and the system proceeds to print the shift report.
If your count does not match, a Mismatch detected dialog appears. You have two options:
Tap Perform recount to go back and re-enter your count.
Tap Proceed with Manager Approval to continue. A manager must sign in to approve, and you will be asked to add a note explaining the difference.
If you have more than one open drawer, the system repeats steps 1--3 for each drawer before closing the shift.
5. Other Entry Types
The Cash Entry dialog also offers these additional entry types for specific situations:
Entry type | When to use |
No Sale | Open the cash drawer without adding or removing cash (e.g., to make change). |
Cash Collected | Record cash picked up from the drawer during the shift (e.g., a manager collection or put the money into the safe). |
Reimbursement | Record cash removed to reimburse an expense. |
Starting Balance Adjustment | Correct the starting cash amount if it was entered incorrectly. Requires a note and manager approval. |